Transactions

Settling and Billing of Privacy Transactions

• Transaction states (pending, settling, and settled)
• When will my Privacy transactions appear on my funding source statement?
• What will I see on my bank statement when I make a purchase with Privacy?
• Can I cancel a transaction made using a Privacy Card?

Declines

• Why was a transaction declined when I tried to use a Privacy Card?

Searching for Transactions

• How can I view my transaction history?
• How can I search for a specific Privacy Card or transaction?
• Can I get a monthly statement for my Privacy transactions?

Cashback

• Why didn’t I receive cashback on my purchase?
• What’s the difference between cashback and Privacy Credit?
• How can I see how much cashback was earned on a particular transaction?
• How do I unlock cashback?
• How does cashback work?