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Information about transaction states, declines, and cashback
Settling and Billing of Privacy Transactions
Transaction states (pending, settling, and settled)
When will my Privacy transactions appear on my funding source statement?
What will I see on my bank statement when I make a purchase with Privacy?
Can I cancel a transaction made using a Privacy Card?
Why was a transaction declined when I tried to use a Privacy Card?
Searching for Transactions
How can I view my transaction history?
How can I search for a specific Privacy Card or transaction?
Can I get a monthly statement for my Privacy transactions?
Why didn’t I receive cashback on my purchase?
What’s the difference between cashback and Privacy Credit?
How can I see how much cashback was earned on a particular transaction?
How do I unlock cashback?
How does cashback work?