When attempting to connect your bank account to Privacy, you may receive one of the following error messages:
- Please try connecting a different account
- No available accounts
- Account not currently supported
- Could not link bank account
If you see these or any other errors, we recommend reaching out to your bank for assistance to make sure there are no issues with your account. If they’re unable to assist, this means we may be unable to support this particular account at this time.
Privacy uses a Plaid integration to connect to your bank account, check out this guide for some common reasons you may run into errors connecting your bank.
We’re here to help and we can still attempt to get you set up with Privacy!
Check out our guide to connecting your debit card for more information.
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Don’t see your bank listed or have additional questions? Please write to us using this submission form!