Account closure is not available on our mobile app, and must be accessed using a web or mobile browser.
Navigate to the top right of the screen, select your profile information, and choose Account from the drop-down menu.
Log in to your Privacy Account using a web or mobile browser and click your profile icon on the top right-hand corner of the page, then select Account from the drop-down menu. Scroll down to the bottom of the page and click the button labeled Close My Account.
Please note that you cannot close your account if you have any pending or unsettled transactions or open disputes.
For information about what happens to your data after you close your account, please see our Privacy Policy.