Your refund may have been declined due to a processing delay. Typically when this happens, the merchant will follow up in 1-2 business days and pass the refund through for approval.
If you don't receive a notice that your refund is being processed after 1-2 business days have passed, please reach out to the merchant for more information. If the merchant is unable to assist, we recommend filing a dispute for the original transaction on your Privacy Account.
If you have additional questions about your refund, please write to us using the submission form below!